The Hats Small Business Owners Must Wear
The Hats Small Business Owners Must Wear |
Making a Fresh Start
Making a small business successful, regardless of how established it is will require a great deal of flexibility. This is the first hat that any small business owner has to wear well. You need to be able to understand the changes to your market, what the customers desire and what they are concerned about. You need to get a feeling for your competition and why they may be winning some of your business to their side. You’ll need this information because you need the ability to adapt and be agile in business. So what does that mean exactly?Business shouldn’t be about destroying your competition; it should be about winning the customer’s confidence. You want friendly competition between yourself and your competitors so that you can both benefit. You should reach out to other companies that are in the same business as you and find out how things are going in general. Learn from what they are doing, see if you can capitalize on mistakes they are making and be willing to take risks. Simply put, always be thinking of next year in your business and how you can stay ahead of your competition without bad mouthing them.
Keeping things Focused
Small business owners also need to be focused on a number of things. Each of these responsibilities is a little hat on top of one big hat. You are the boss, but also a salesman, marketer, HR rep and everything in between. You may have a crew, but you need to be the core of everything. By staying focused on your business, each hat falls in place. While nothing is as important as flexibility, you need to keep the core of your business at the forefront of your daily activities.Make sure your brand is part of you. Whatever it is that you sell try to ensure that you embody the idea of the product. You want your customers to be as excited about your product as you are and the best way to do that is to exude a confidence and excitement that is infectious.
Finally consider Cheers as part of your business model. Yes, the television show Cheers should be a big part of how you run your business. Learn your customers’ personalities so that you can understand their desires. Be open-minded and encourage them to be frank with you about your business. If you build a report and friendship with your customers they will want you to succeed. Often times your customers will start wearing hats for you too. They may have ideas on how your business is running and save you from some terrible mistake. Just remember, without the customers each of the hats you wear do nothing but weigh you down. Wear them proudly and treat your clients with respect and friendship and they will be part of the grassroots movement that makes you a success.
John C. is a writer for MyBusinessCareers.com. If you are at all interested in what it takes to get an online degree in business, take a look at this site today!
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